Warranty Terms and Conditions
Peace of Mind
You get peace of mind and complete purchase protection when you buy a new full-body light therapy system from TheraLight.
We now offer a Lifetime Warranty on our light emitting diodes (LED), in addition to the standard 3- or 5-year warranty on the system. TheraLight is the only full-body light therapy company to include a lifetime warranty on LED lights.
This extra care, provided and included at no additional costs, is another reason TheraLight products are the best value and investment.
Best in Class and Industry-Leading 5-Year Warranty for Complete Protection on Your TheraLight 360 System
Each TheraLight 360 is warrantied to be free from defects in workmanship and materials for the period of five (5) years from the date of delivery and under normal use and service.
Best in Class and Industry-Leading 3-Year Warranty for Complete Protection on Your TheraLIght FIT System
Each TheraLight FIT is warrantied to be free from defects in workmanship and materials for the period of three (3) years from the date of delivery and under normal use and service.
Authorization for Coverage
The Company’s obligation under this warranty is limited to providing any and all necessary product repairs upon TheraLight examination and final determination as to cause or existence of defect and, at its option, to repair or replace the products which prove to be defective during the warranty period.
This warranty extends only to the original end-user purchaser (including authorized distributors) of the TheraLight product.
Transfer of Warranty to Other Parties
Any transfer of warranty must be approved in writing from TheraLight, LLC. Warranty transfers will require review and certification by the company. Please call TheraLight to obtain a quote for certification.
Warranty on Replaced Products
Products replaced under warranty will be warranted only for the balance of the warranty time period from the original supplied TheraLight product.
Actions That Void the Warranty
Your Warranty will be voided under the following circumstances. The unit has:
- Been repaired or altered other than in accordance with the terms and conditions.
- Been abused, misused, improper handling in use or storage, or used in an unauthorized or improper manner or without following written procedures supplied by the company.
- The original identification markings or labels are removed, defaced, or altered.
- Any other claims not arising directly from material defects in material or workmanship.
- Been disassembled and removed from the original installation room.
Responsibility for Warranty
Your Warranty is exclusively made by TheraLight and is in lieu of all other warranties, whether written, oral, or implied, including any warranty of merchantability or fitness for a particular purpose, and shall be the purchaser’s sole remedy and TheraLight’s sole liability on contract or warranty or otherwise for the products. This warranty shall not be modified or amended without the express written consent of the TheraLight Company.
Please contact TheraLight for specific details regarding Extended Warranty Plans.
This warranty does not cover cosmetic wear or cleaning, intentional or accidental damage by the owner, or the replacement of stolen parts. The Lifetime Diode Warranty is valid as long as the original owner owns the product. The 3- or 5-year System Warranty is transferable for the remaining time portion of the unit and upon written request and approval from the manufacturer.
Notice To Hold Harmless
In no event shall TheraLight be liable for any indirect, special, incidental, or consequential damages resulting from the failure to perform or use or improper use of any goods or services sold pursuant hereto, whether due to breach of contract, breach of warranty, negligence or otherwise.
Register Your TheraLight System
If you have already purchased your Theralight system, please register today for warranty coverage in our Customer Member Portal.